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PLEASE DIRECT ALL INQUIRES TO:


CARING FOR YOUR ORNAMENTAL CONCRETE
- PROTECT FROM FREEZING!
Do not allow water to collect and freeze in bird baths, fountains, or planters. Cracking will occur. Take the necessary precautions to avoid damage to the piece.  Completely drain and cover fountains, bird baths, and planters. Outdoor temperature changes and natural weathering will create small surface cracks. This is common to all concrete products, and there are no manufacturer warranties against this occurrence.  There is no warranty of product when the crumbling of concrete is due to the winter freeze - thaw cycles.

CONDITIONS

To qualify for wholesale purchasing of our product, a business must have a retail establishment where our products can be properly displayed and repetitively sold.

PRICES

Prices are subject to change without notice due to increase in materials.

TERMS

Net 30 days will be established for those customers who submit a completed L. J. Campanella and Son credit application.  Notifications of credit approval or denial will be forwarded to the customers within 7 business days after receipt of completed and signed L.J. Campanella and Son credit application. Failure to adhere to net 30 day terms will result in revocation of credit.
Any account over 30 days will be subject to a late charge of 1.5% per month, which is annual rate of 18%.
All customers that have not established credit with L. J. Campanella and Son must prepay their order prior to shipment or pickup of merchandise. We accept company checks or money orders. Once the manufacturing process has been completed, special finishes (other than natural white and natural gray) will be charged a cancelation fee of 50%. In addition, if you cancel your order once it has been prepared for shipping or pickup, a 25% restocking fee will be charged. If you do not adhere to these polices all future orders must be prepaid before processing. When making payments please indicate the invoice number and any applicable credits which are included in total payment. Sales tax where applicable.


DELIVERY

Delivery is available at a fee depending on distance and amount ordered. Also note that delivery does not include any surcharges such as fuel, tolls, etc. It is the customer’s responsibility to offload merchandise unless arrangements are made prior to delivery. If you arrange for an outside carrier to pick up your order, or you decide to pickup yourself, you are responsible for the safe transportation or the merchandise. L. J. Campanella and Son’s responsibility ends as soon as your truck leaves our property.

CLAIMS

All products are carefully inspected and packed prior to being shipped or picked up. Claims for shortages or damages must be reported to the main office in writing via fax, mail, or email within 7 days from the date of delivery or pickup. Please keep a record of fax, mail or email confirmations.

PLEASE NOTE

We will try our best to accommodate the requested due date for your order, however a little flexibility by both parties is expected and appreciated.

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